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Our Privacy Policy

Last updated: October 5, 2025 Windsor Academy (Pty) Ltd (“us”, “we”, or “our”) operates the Windsor Academy website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://windsoracademy.ac

Privacy Policy for Windsor Academy

 

Last Updated: October 3, 2025

 

1. Introduction

 

Windsor Academy (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information in relation to your access to and use of our website, https://windsoracademy.ac. This policy applies to all visitors, parents, students, and staff who use our website and its related services.

By using our website, you consent to the data practices described in this policy.

 

2. Information We Collect

 

We collect different types of information to provide and improve our services to you.

a) Information You Provide to Us Directly:

  • Personal Identification Information: Your full name, email address, physical address, and phone number.
  • Student and Parent/Guardian Information: Information submitted through admission, enrollment, or inquiry forms, which may include student’s name, date of birth, grade level, academic history, and parent/guardian contact and identification information.
  • Account Information: If you create an account on our parent/student portal (or a similar feature), we collect your username, password, and other details necessary for account setup.
  • Communication Data: Information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  • Financial Information: When you make a payment (for school fees, donations, etc.) through our website, we collect transaction-related information. Please note that detailed payment information like credit card numbers is typically processed directly by our secure third-party payment gateways and is not stored on our servers.

b) Information We Collect Automatically:

  • Technical Data: When you visit our website, our servers automatically record information, including your IP address, browser type and version, device information, operating system, and timezone setting.
  • Usage Data: Information about how you use our website, such as the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. This is typically collected through analytics services.

 

3. How We Collect Your Information

 

  • Directly from You: When you fill out a form (e.g., contact form, admissions application, event registration), create an account, or make a payment.
  • Automatically through Technology: Through the use of cookies, server logs, and other similar technologies as you navigate our website.

 

4. How and Why We Use Your Information (Legal Basis for Processing)

 

We use the information we collect for various purposes, based on legal grounds:

Purpose of Use Type of Data Legal Basis for Processing
To operate and maintain our website Technical, Usage Legitimate Interests (to run our site)
To process admissions and inquiries Personal, Student/Parent Contractual Necessity, Consent
To manage your account and provide access to portals Personal, Account Contractual Necessity
To communicate with you (e.g., newsletters, updates) Personal, Communication Consent, Legitimate Interests
To process payments for services Financial, Personal Contractual Necessity
To improve our website and services Technical, Usage Legitimate Interests (for development)
For security, fraud prevention, and legal compliance All types Legal Obligation, Legitimate Interests

5. Data Sharing and Third-Party Services

 

We do not sell, trade, or rent your personal information to others. However, we may share your data with trusted third-party service providers who assist us in operating our website and conducting our business. Our WordPress site uses various plugins and services which may process your data, including:

  • Website Hosting Providers: Who store our website data.
  • Payment Gateways: (e.g., PayFast, Stripe, PayPal) to securely process payments.
  • Learning Management System (LMS) & Student Information System (SIS) Providers: For managing student data and online learning.
  • Analytics Providers: (e.g., Google Analytics) to help us understand website traffic and usage.
  • Communication Platforms: (e.g., Mailchimp) for sending newsletters and communications.
  • Security Services: To protect our website from threats.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. They are only permitted to process your personal data for specified purposes and in accordance with our instructions.

 

6. Your Data Protection Rights

 

Under data protection law (including POPIA), you have rights including:

  • The right to access: You can ask for copies of your personal information.
  • The right to rectification: You can ask us to correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You can ask us to erase your personal information in certain circumstances.
  • The right to restrict processing: You can ask us to restrict the processing of your information in certain circumstances.
  • The right to object to processing: You can object to the processing of your personal data in certain circumstances.
  • The right to data portability: You can ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.
  • The right to withdraw consent: Where we have relied on your consent to process your data, you may withdraw it at any time.

To exercise any of these rights, please contact us at admin@windsoracademy.ac.

 

7. Cookie Policy

 

Our website uses “cookies” to enhance your experience. A cookie is a small text file placed on your device.

  • Essential Cookies: These are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as logging in or filling in forms.
  • Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site (e.g., Google Analytics).
  • Functional Cookies: These enable the website to provide enhanced functionality and personalization.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

 

8. Data Security

 

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use SSL encryption for data transfer and limit access to your personal data to those employees and third parties who have a business need to know.

 

9. Children’s Privacy

 

We are committed to protecting the privacy of children. This website is not intended for unsupervised use by children. Where we collect personal data from minors, we do so only with the express consent of a parent or legal guardian. If you believe we have collected information from a child without the required consent, please contact us immediately so we can take appropriate action.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

 

11. Contact Us

 

If you have any questions about this Privacy Policy or our data protection practices, please contact our Information Officer:

Windsor Academy Attn: Information Officer Address: Cylnor Street, Briza, 7130, Cape Town Email: admin@windsoracademy.ac Phone: +27 71 556 3208

 

 

Windsor Admin